jiliasia Privacy Policy

When you register an account on jiliasia, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment details. We also collect information generated by your use of the platform, such as login timestamps, device type, browser version, IP address, and the pages or game sections you visit during each session. For identity verification purposes — which is required under Philippine regulations for gaming platforms — we may ask you to submit a government-issued ID or other supporting documents. Transaction records, including deposit amounts, withdrawal requests, and account balance history, are stored securely and linked to your member profile. We may also collect information you provide when you contact our support team, including the content of your messages and any attachments you send. All of this information is collected only to the extent necessary to operate your account, process transactions, and comply with applicable Philippine law.

The personal data we collect is used primarily to create and manage your jiliasia account, process deposits and withdrawals in Philippine pesos (PHP), and verify your identity in line with our obligations under Philippine law. We use your contact details to send you account-related notifications, such as transaction confirmations, security alerts, and updates to our platform policies — we do not send unsolicited marketing messages without your consent. Your activity data, including the games you play and the betting markets you access, helps us improve the platform experience and identify any technical issues that may affect your session. We may use aggregated, anonymised data for internal analytics and product development, but this data cannot be used to identify you individually. If you contact our support team, we use the information you provide solely to respond to your enquiry and resolve any issues with your account. We do not use your personal data to make automated decisions that have a significant legal or financial effect on you without human review.

jiliasia does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — for example, payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their specific function, and always under strict confidentiality obligations. If we are required by Philippine law, a court order, or a regulatory authority to disclose your information, we will comply with that requirement and, where legally permitted, notify you of the disclosure. In the event that jiliasia undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We do not share your data with other gaming platforms, advertisers, or data brokers. Any third party that receives your data on our behalf is contractually prohibited from using it for any purpose beyond the specific service they provide to us.

Your personal data is stored on secure servers with access restricted to authorised personnel only. We use industry-standard encryption for data in transit and at rest, and we regularly review our security practices to ensure they remain appropriate for the type of information we hold. Passwords are stored in hashed form and are never accessible in plain text by any member of our team. We maintain access logs and monitor for unusual activity that could indicate unauthorised access to member accounts. Despite these measures, no online platform can guarantee absolute security, and you are responsible for keeping your login credentials confidential and for notifying us immediately if you suspect your account has been compromised. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by Philippine law or our legitimate business interests. When data is no longer needed, it is securely deleted or anonymised.

jiliasia uses cookies and similar technologies to keep you logged in during your session, remember your preferences, and understand how members navigate the platform so we can improve it over time. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period to help us recognise you on your next visit. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. You can control cookie settings through your browser preferences, but please note that disabling certain cookies may affect the functionality of your account, including the ability to stay logged in or access certain sections of the platform. Our use of cookies is limited to what is necessary for the platform to function correctly and for us to understand aggregate usage patterns. We do not use cookies to build individual profiles for sale or to track your activity on other websites outside of jiliasia.

As a member based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173). You have the right to request access to the personal information we hold about you, to ask us to correct any inaccurate data, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You may also object to certain types of processing or request that we restrict how we use your data while a complaint or correction request is being resolved. To exercise any of these rights, please contact our support team using the details provided at the bottom of this page — we will respond to your request within a reasonable timeframe and in accordance with our legal obligations. Please note that some requests may be subject to identity verification before we can act on them, to ensure that we are responding to the correct account holder. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.

jiliasia may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine regulations. When we make material changes, the updated policy will be published on this page with a revised effective date, and we may notify active members via their registered email address. Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. Previous versions of this policy are not retained for public access, so the version currently displayed is the one that applies to your account. If you have any questions about a specific change, please contact our support team for clarification before continuing to use the platform.